What is your refund and cancellation policy? 16. July 2015. 16. July 2015. Iryna Nosenko You must call 72 hours ahead of your scheduled tour for a full refund. Within 72 hours you will assess a $35 termination fee. There are no refunds for cancellations within 24 hours of your tour, or if you decide not to show up. About Author Iryna Nosenko Previous postAre there any extra fees that I will have to pay on top of the listed price?Next postAre we going hiking even though it’s raining and windy?